Returns & FAQ
Find answers to frequently asked questions. For other inquiries, visit our contact page.
Return Policy Summary
30 days
Quality guarantee
Free
Replacement for defects
3–5 days
Processing time
Frequently Asked Questions
You can return items within 30 days of receipt. Items must be unused, unwashed, and in their original packaging. Contact us via our contact form to initiate a return. We will provide a prepaid shipping label.
Once we receive your return, we process it within 3–5 business days. Refunds are issued to your original payment method and may take an additional 3–7 business days to appear on your statement.
Yes! We offer free exchanges for size-related issues. Contact us via the contact form and we'll arrange a replacement. Note that exchanges are subject to stock availability.
We're sorry! If you received a damaged or incorrect item, contact us within 14 days with a photo of the issue. We will send a replacement free of charge.
Orders are processed within 2–5 business days. EU delivery typically takes 5–10 business days after processing. You'll receive a tracking link once your order ships.
Yes, we ship to most countries worldwide. International shipping times vary by destination. Customs fees and import duties are the responsibility of the customer.
Possibly, yes. We always try to use a production facility near you to minimize this. However, for some products only a US or EU facility may be available, which can result in import costs depending on your country. We cannot cover these costs. You are responsible for any applicable import duties, taxes, or customs fees charged by your country.
Once your order is shipped, you will receive a tracking link by e-mail. You can also check your order status through your Fourthwall order confirmation email.
Sizes vary per product and are listed on each product page. We offer sizes from XS to 4XL on most items. If you are unsure, feel free to contact us for size advice.
We accept Visa, Mastercard, PayPal, American Express, and other major payment methods. All payments are processed securely through our checkout partner.